Privacy Policy – Braeview

Braeview ("we", "our", or "us") is a secure mobile application developed by Visiontech Consulting Inc. for authorized parents and staff of Willowbrae Academy childcare centres.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

a) Account Information

• Name
• Email address
• Phone number
• User role (parent, staff, administrator)

b) Access & Usage Data

• Login activity
• Device information (device type, OS version)
• App usage logs

c) Access Control Data

• QR code authentication events (time, location, success/failure)
• Door access activity logs

2. Camera & Video Usage

Braeview uses video streaming for access control:

• Live video is displayed from the facility's doorbell system
• Users can view visitors before granting access
• Video is not recorded or stored by the app unless explicitly stated by the childcare provider

The app may request camera or microphone permissions depending on device and platform requirements.

3. How We Use Information

We use collected data to:

• Authenticate users and control access
• Enable QR code-based entry
• Provide live video doorbell functionality
• Allow remote door access
• Send notifications (e.g., doorbell alerts)
• Maintain system security and integrity

4. Access Control & Security

Braeview is a restricted-access system:

• Only authorized users can log in
• Access is role-based
• QR codes are securely generated and validated
• All communication is encrypted (HTTPS/TLS)

5. Data Sharing

We do not sell personal information. We may share data only:

• With Willowbrae Academy staff for operational purposes
• With secure service providers (e.g., cloud hosting)
• If required by law

6. Data Storage & Security

We use industry-standard protections:

• Encrypted data transmission
• Secure cloud infrastructure
• Authentication and access controls

7. Data Retention

We retain data only as long as necessary to:

• Operate the system
• Maintain access logs
• Meet legal obligations

8. Children's Privacy

Braeview is used by adults (parents and staff). We do not allow children to create accounts or directly use the app.

9. Your Rights

You may:

• Request access to your personal data
• Request corrections
• Request account deletion (subject to organizational policies)

Contact: techsupport@braeview.net

10. Third-Party Services

Braeview may use:

• Cloud hosting providers
• Push notification services

These services follow strict security practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.

12. Contact Us

Braeview Support
Willowbrae Academy Tech Support
techsupport@willowbraechildcare.com